Data Protection

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when using our website. Personal data includes all data that can be used to identify you personally.

1.2 The controller for data processing on this website in the sense of the General Data Protection Regulation (GDPR) is RedOcean GmbH, Triftstraße 96, 47533 Kleve, Germany, Email: info@redocean.marketing. The entity responsible for processing personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 The controller has appointed a data protection officer, who can be reached as follows:

Fred C. Veldhuis

Triftstraße 96

47533 Kleve

Germany

Email: fred.veldhuis@redocean.marketing

2) Data Collection When Visiting Our Website

2.1 When you simply use our website for informational purposes, meaning you do not register or transmit any information to us in any other way, we only collect data that your browser transmits to the server (so-called "server log files"). When you access our website, we collect the following data that is technically necessary for us to display the website:

- The website visited

- Date and time of access

- Amount of data sent in bytes

- Source/referer from which you accessed the page

- Browser used

- Operating system used

- IP address used (possibly in anonymized form)

The processing takes place in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. There will be no transfer or other use of the data. However, we reserve the right to review the server log files retrospectively if there are specific indications of unlawful use.

2.2 This website utilizes SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser bar.

3) Cookies

To make the visit to our website attractive and enable the use of certain functions, we use cookies, which are small text files stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called “session cookies”), while others remain on your device for a longer period and allow for the storage of site settings (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of your web browser's cookie settings.

If individual cookies we use also process personal data, the processing occurs in accordance with Art. 6 para. 1 lit. b GDPR either for the performance of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of granted consent, or in accordance with Art. 6 para. 1 lit. f GDPR for the protection of our legitimate interests in the optimal functionality of the website and a user-friendly and effective design of the site visit.

You can configure your browser to inform you about the setting of cookies and to decide individually on their acceptance or to exclude the acceptance of cookies for specific cases or generally. Please note that the functionality of our website may be limited if you do not accept cookies.

4) Contacting Us

4.1 HubSpot

To process customer inquiries, we use the CRM system (Customer Relationship Management system) of the following provider: HubSpot Ireland Ltd., 2nd Floor 30 North Wall Quay, Dublin 1, Ireland. If you submit contact inquiries through our website, by phone, or by email, these will be stored and organized in the system to allow for chronological processing and to improve the service experience. Personal data will be collected according to the scope of the information provided, at any rate including first name, last name, and email address, transmitted to the provider, stored there, and accessed. The legal basis for processing this data is our legitimate interest in efficiently designing our customer service, responding to your inquiries as quickly as possible, and optimizing our service offerings in accordance with Art. 6 para. 1 lit. f GDPR. We have signed a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

4.2 When contacting us (e.g., via a contact form or email), personal data will be collected. What data will be collected in the case of using a contact form can be seen from the respective contact form. This data will be stored and used exclusively for the purpose of responding to your inquiry or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your inquiry in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted once your inquiry has been conclusively processed. This is the case if it is clear from the circumstances that the matter in question has been conclusively clarified and there are no legal retention obligations to the contrary.

5) Web Analysis Services

5.1 Google Analytics 4

This website uses Google Analytics 4, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which allows for the analysis of your use of our website. By default, visiting the website sets cookies via Google Analytics 4, which are small text blocks stored on your device and collect specific information. The scope of this information also includes your IP address, which is shortened by Google to exclude direct personal reference. The information is transmitted to Google servers and further processed there. This may also include transfers to Google LLC based in the USA.

Google uses the collected information on our behalf to evaluate your use of the website, compile reports on website activities for us, and provide additional services related to website usage and internet usage. The shortened IP address transmitted by your browser within the framework of Google Analytics will not be merged with other data from Google. The data collected through Google Analytics 4 will be stored for two months and subsequently deleted.

All processing described above, especially setting cookies on the device used, only takes place if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Without your consent, the use of Google Analytics 4 will not take place during your visit to the site. You can withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service via the "cookie consent tool" provided on the website.

We have signed a data processing agreement with Google, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties. Further legal information on Google Analytics 4 can be found at [Google Privacy](https://business.safety.google/intl/de/privacy/), [Google Policies](https://policies.google.com/privacy?hl=de&gl=de), and [Partner Sites](https://policies.google.com/technologies/partner-sites).

Demographic Characteristics

Google Analytics 4 uses the special feature "demographic characteristics" and can create statistics that make statements about the age, gender, and interests of website visitors. This is done by analyzing advertising and information from third parties. This way, target groups for marketing activities can be identified. However, the collected data cannot be attributed to a specific person and will be deleted after being stored for two months.

Google Signals

As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalized ads and linked your devices to your Google account, Google may analyze your usage behavior across devices with your consent for the use of Google Analytics in accordance with Art. 6 para. 1 lit. a GDPR and create database models, including cross-device conversions. We do not receive personal data from Google but only statistics. If you wish to stop cross-device analysis, you can disable the "personalized advertising" feature in your Google account settings. For instructions, please follow the guidelines on this page: [Personalized Ads](https://support.google.com/ads/answer/2662922?hl=de). More information on Google Signals can be found at the following link: [Google Signals](https://support.google.com/analytics/answer/7532985?hl=de).

UserIDs

As an extension to Google Analytics 4, the "UserIDs" feature may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 para. 1 lit. a GDPR, set up an account on this website, and log in with this account on various devices, your activities, including conversions, can be analyzed across devices. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision from the European Commission.

5.2 Google Tag Manager

This website uses the "Google Tag Manager," a service provided by the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google"). The Google Tag Manager provides a technical basis for consolidating various web applications, including tracking and analysis services, and for being able to calibrate, control, and condition them through a unified user interface.

The Google Tag Manager itself does not store information on user devices or access this information. It also does not perform independent data analyses. However, the Google Tag Manager may transmit your IP address to Google when the page is accessed, and this may be stored there. A transfer to Google LLC servers in the USA is also possible. This processing will only happen if you give us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, the use of the Google Tag Manager will not occur during your visit to the site. You can withdraw your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service in the "cookie consent tool" provided on the website.

We have signed a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision from the European Commission. Additional legal information regarding the Google Tag Manager can be found at [Google Privacy](https://business.safety.google/intl/de/privacy/) and [Google Policies](https://policies.google.com/privacy?hl=de&gl=de).

6) Retargeting/Remarketing and Conversion Tracking

Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and within the framework of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to attract attention to our attractive offers on external websites using advertisements (so-called Google Adwords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are.

We pursue the concern of displaying advertisements that are of interest to you, making our website more interesting for you, and achieving a fair calculation of the advertising costs incurred. The conversion tracking cookie is set when a user clicks on an Ad displayed by Google. These cookies are small text files stored on your device. These cookies generally expire after 30 days and do not serve personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can see that the user clicked on the advertisement and was redirected to that page. Each Google Ads customer receives a different cookie. Thus, cookies cannot be traced across the websites of Google Ads customers.

The information obtained through the conversion cookie is used to create conversion statistics for Google Ads customers who have chosen to use conversion tracking. The customers are informed of the total number of users who clicked on their advertisement and were redirected to a page marked with a conversion tracking tag. However, they do not receive information that can be used to personally identify users. As part of the use of Google Ads, data may also be transmitted to Google LLC servers in the USA. Details about the processing initiated by Google Ads Conversion Tracking and how Google handles data from websites can be found here: [Google Partner Sites](https://policies.google.com/technologies/partner-sites).

All processing described above, particularly the setting of cookies for reading information on the device used, will only take place if you have given us your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website. You can permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing the browser plugin available at the following link: [Google Plugin](https://www.google.com/settings/ads/plugin?hl=de). Please note that certain functions of this website may not be available or only limitedly available if you disable the use of cookies. Google's privacy policies can be viewed here: [Google Privacy](https://business.safety.google/intl/de/privacy/) and [Google Policies](https://www.google.de/policies/privacy/). For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision from the European Commission.

7) Site Features

7.1 Google reCAPTCHA

On this website, we use the CAPTCHA service from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Data may also be transmitted to: Google LLC, USA. For the visual design of the captcha window, the provider uses "Google Fonts," which are fonts loaded from the internet by Google. There is no processing of additional information beyond the above, which is already transmitted to Google through the functionality of reCaptcha.

The service checks whether an input is made by a natural person or abusively through machine and automated processing, and blocks spam, DDoS attacks, and similar automated malicious access. To ensure that an action is taken by a human and not by an automated bot, the provider collects the IP address of the device used, recognition data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this information to the provider's servers for evaluation.

The legal basis is our legitimate interest in determining individual accountability on the internet and avoiding abuse and spam in accordance with Art. 6 para. 1 lit. f GDPR. We have signed a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision from the European Commission. Further information on Google's data protection provisions can be found here: [Google Privacy](https://business.safety.google/intl/de/privacy/).

7.2 Google Customer Reviews (formerly Google Certified Shops Program)

We collaborate with Google within the framework of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program allows us to collect customer reviews from users of our website. After a purchase on our website, you will be asked if you would like to participate in an email survey by Google. If you grant your consent in accordance with Art. 6 para. 1 lit. a GDPR, we will transmit your email address to Google.

You will receive an email from Google Customer Reviews, in which you are asked to rate your buying experience on our website. The review you provide will then be summarized with our other reviews and displayed in our logo for Google Customer Reviews and in our Merchant Center dashboard. Additionally, your review will be used for Google Seller Ratings. As part of the use of Google Customer Reviews, there may also be a transfer of personal data to the servers of Google LLC in the USA.

You can withdraw your consent at any time by sending a message to the person responsible for data processing or to Google. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision from the European Commission. Further information on Google's data protection provisions can be found here: [Google Privacy](https://business.safety.google/intl/de/privacy/).

7.3 Applications for Job Openings by Email

We currently advertise vacant positions on our website in a separate section, to which interested applicants can apply via email to the provided contact address. Applicants must provide all personal data required for a well-founded assessment, including general information such as name, address, and contact options, as well as performance-related evidence and, if applicable, health-related information. Details about the application can be found in the job posting.

Upon receipt of the application by email, the data will be stored and evaluated exclusively for the purpose of processing the application. For follow-up questions, we use either the email address or the applicant's phone number. The processing is based on Art. 6 para. 1 lit. b GDPR (or § 26 para. 1 BDSG), under which undergoing the application procedure is considered an initiation of an employment contract.

If special categories of personal data as defined by Art. 9 para. 1 GDPR (e.g., health data such as information about disability status) are requested from applicants during the application procedure, the processing occurs in accordance with Art. 9 para. 2 lit. b GDPR, so that we can exercise rights arising from labor law and social security law and social protection obligations.

Cumulatively or alternatively, the processing of special categories of data may also be based on Art. 9 para. 1 lit. h GDPR if it is for purposes of health care or occupational medicine, for assessing the applicant’s fitness for work, for medical diagnosis, for provision or treatment in the health or social sector, or for the management of systems and services in the health or social sector.

If the applicant is not selected or withdraws their application prematurely, their transmitted data and all electronic correspondence, including the application email, will be deleted after a corresponding notification, but at the latest after 6 months. This period is based on our legitimate interest in answering any follow-up questions regarding the application and, where applicable, being able to meet our documentation obligations from the provisions on equal treatment of applicants. In the case of a successful application, the provided data will be processed based on Art. 6 para. 1 lit. b GDPR (in processing in Germany in conjunction with § 26 para. 1 BDSG) for the purpose of executing the employment relationship.

8) Rights of the Affected Person

8.1 The applicable data protection law grants you the following rights (information and intervention rights) towards the controller regarding the processing of your personal data, with reference to the respective exercise conditions laid out in the legal basis:

- Right of access according to Art. 15 GDPR

- Right to rectification according to Art. 16 GDPR

- Right to erasure according to Art. 17 GDPR

- Right to restriction of processing according to Art. 18 GDPR

- Right to notification according to Art. 19 GDPR

- Right to data portability according to Art. 20 GDPR

- Right to withdraw consents granted according to Art. 7 para. 3 GDPR

- Right to complain according to Art. 77 GDPR

8.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR LEGITIMATE INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA IN QUESTION. FURTHER PROCESSING IS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES AT ANY TIME. YOU CAN EXERCISE THE RIGHT TO OBJECT AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL END PROCESSING THE PERSONAL DATA IN QUESTION FOR DIRECT MARKETING PURPOSES.

9) Duration of Storage of Personal Data

The duration of the storage of personal data is determined based on the respective legal basis, the purpose of processing, and, where applicable, the respective statutory retention period (e.g., commercial and tax retention periods).

When processing personal data based on an explicit consent according to Art. 6 para. 1 lit. a GDPR, the data will be stored as long as you do not revoke your consent. If there are statutory retention periods for data processed under legal or legally similar obligations based on Art. 6 para. 1 lit. b GDPR, these data will be routinely deleted after the retention periods have expired, provided that they are no longer necessary for fulfilling the contract or initiating a contract and/or we have no legitimate interest in further storage.

When processing personal data based on Art. 6 para. 1 lit. f GDPR, the data will be stored until you exercise your right to object according to Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

When processing personal data for the purpose of direct marketing based on Art. 6 para. 1 lit. f GDPR, these data will be stored until you exercise your right to object according to Art. 21 para. 2 GDPR.

Unless other specific processing situations are indicated in the remaining information of this statement, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.

Data Protection

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